Shipping policy

1. Shipping Methods:

  • DIVITIAE GLAMOUR offers shipping services through trusted carriers (UPS, FedEx, DHL, USPS etc) to ensure the safe and timely delivery of your luxury fashion items.
  • Our shipping methods include standard and expedited options, allowing you to choose the delivery speed that best suits your needs.

2. Processing Time:

  • Orders are processed within 3-5 business days of payment verification, excluding weekends and holidays.
  • Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.

3. Shipping Destinations:

  • DIVITIAE GLAMOUR currently offers worldwide shipping on all orders.
  • For international orders, please note that additional customs duties, taxes, and fees may apply upon delivery, which are the responsibility of the recipient.

4. Shipping Rates:

  • DIVITIAE GLAMOUR offers FREE shipping on all orders.

5. Estimated Delivery Time:

  • DIVITIAE GLAMOUR utilizes popular shipping services shuc as UPS, USPS, FedEx, and DHL.
  • Delivery times vary depending on the shipping method selected and the destination location.
  • Standard shipping typically takes 5-10 business day, while expedited shipping offers faster delivery within 3-5 Business day.

6. Shipping Delays:

  • While we strive to deliver your orders promptly, please note that shipping delays may occur due to factors beyond our control, such as:
    • High shipping volumes during peak seasons (e.g., holidays, sales events).
    • Inclement weather conditions, natural disasters, or other unforeseen circumstances that affect carrier operations.
  • We appreciate your patience and understanding during these times and will work diligently to minimize any disruptions to your shopping experience.

7. Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery.
  • Tracking information allows you to stay informed about the estimated delivery date and any updates regarding your shipment's status.

8. Delivery Confirmation:

  • Upon delivery, a signature may be required to confirm receipt of your order.
  • If you are unavailable to sign for the package, the carrier may leave a notification with instructions for arranging re-delivery or pickup.

9. Shipping Restrictions:

  • DIVITIAE GLAMOUR reserves the right to restrict shipping to certain locations based on legal or logistical considerations.
  • Customers are responsible for providing accurate shipping information to ensure successful delivery of their orders.

10. Shipping Updates and Assistance:

  • For any inquiries regarding shipping, tracking, or delivery, please contact our customer service team.
  • We are dedicated to providing assistance and resolving any shipping-related issues promptly and efficiently.

11. Policy Updates:

  • DIVITIAE GLAMOUR reserves the right to update or modify our shipping policy at any time.
  • Customers will be notified of any changes to the shipping policy through our website or email communication.