Feb 2025
FAQs
The products sold on Divitiae Glamour are all 100% original and have been purchased directly from the brands, licensees, or official distributors. We personally verify the authenticity and provenance of each product and each product comes with the original tag attached.We provide a signed and stamped reseller certificate for all the brands listed onhttps://divitiae-glamour.com/.
We procure our stock directly from the brands, ensuring we possess all necessary documentation to authenticate our products.
Here are five ways to distinguish fake brands from real ones:
- Research the Brand: Conduct thorough research on the brand, including its history, reputation, and official website. Fake brands often lack an established presence or have inconsistencies in their background information.
- Check Authenticity Labels: Authentic brands usually have unique labels, holograms, or serial numbers that verify their products. These labels are difficult to replicate, so always inspect them closely.
- Examine Product Quality: Authentic brands prioritize quality, using high-grade materials and craftsmanship. Be wary of products with inferior quality, such as uneven stitching, faded colors, or flimsy materials.
- Purchase from Authorized Retailers: Buy products from authorized retailers or the brand's official stores. Authorized sellers are more likely to carry authentic merchandise, reducing the risk of purchasing counterfeit goods.
- Beware of Unrealistic Prices: If a deal seems too good to be true, it probably is. Counterfeit products are often sold at significantly lower prices than their authentic counterparts. Compare prices across multiple sources to ensure consistency and avoid suspiciously low prices.
We offer limited quantities on our platform because we exclusively provide past-season overstocks directly sourced from the brands. However, this also enables us to offer substantial discounts on our offerings. Please be aware that we recommend finalizing your purchase as soon as possible, as it's uncommon for us to restock the same item.
We regularly receive fresh updates on our inventory, typically adding 300-400 new products to our website each week. Additionally, we actively pursue partnerships with top brands to expand our offerings.
Yes, we offer a range of sizes to accommodate different body types and preferences.
Orders are typically processed within 1-2 business days, and shipping times vary depending on the destination and the shipping services. You can find more details on our shipping page.
Yes, we offer free international shipping to many countries worldwide. Please check our shipping policies for more information on specific destinations and rates.
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your delivery.
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment platforms.
Unfortunately, we do not offer exchanges due to our product sourcing logistics, and limited inventory form our partener brands.
We offer a hassle-free return policy on all purchase within 30 days of receiving your order. Please refer to our return policy page for detailed instructions. The cost of return is the customer's responsibility. (We offer Free returns - US customers ONLY).
To initiate a return please cclick on the "Start a Return" tab at the bottom of our page, input your order number and email address and follow the instructions. You can also contact our customer service team with your order details. They will assist you with the process and provide further instructions.